Building the Skills Needed to Create Sustainable Value: Why We Started the Learning Center

Training Center by On Time Edge showcasing modern training facilities for skill development and learning.

In September, 2024, On Time Edge announced a fresh, new approach to self-paced and virtual instructor-led training for supply chain platforms and manufacturing operations systems.

For over fifteen years, manufacturing companies and supply chain organizations have trusted On Time Edge with their consulting, system implementation, and systems integration needs. That has always included empowering end users to achieve results, which starts with building skills.

In today's technology-enabled manufacturing and supply chain enterprise, having the right skills is paramount to unlocking the full potential of any system. We teach end users how to effectively navigate, use, and leverage their system. It doesn't matter if it's an MES or OEE tool, a supply chain platform, a production scheduling application, a project management solution, or any other plant or enterprise system. As a result, we empower them to make a substantial difference in operational efficiency, decision-making, and outcomes.

By providing world-class training, we ensure users understand the mechanics of their software and become adept at using it to its fullest capacity. This robust learning foundation builds confidence, proficiency, and the capability for independent innovation and troubleshooting. The result is end users who are more equipped to optimize processes, drive sustainable value, and contribute meaningfully to the organization's success. The On Time Edge Learning Center is dedicated to fostering this growth, offering educational resources designed to meet the diverse learning needs of our clients.

Empowering users by overcoming challenges

Mastering foundational concepts

It's not uncommon to feel overwhelmed when you encounter a new system. One of the primary reasons is the steep learning curve associated with unfamiliar technology. Users may struggle to understand interfaces, workflows, and the powerful features that a new system offers. This complexity can be daunting, especially for those who are less tech-savvy or applying technology in a way that's new to them to processes they've performed for a long time. The Learning Center by On Time Edge softens the learning curve, and delivers the skills and knowledge required to master foundational concepts, so end users feel prepared, knowledgeable, and confident with the system interface, features, and workflows.

Closing knowledge gaps between one version and the next

Additionally, today's tech evolves at a rapid pace, which means that systems are frequently updated with new functionalities and enhancements. Keeping up with these changes can be a significant source of stress for users who probably feel comfortable with the previous version. Moreover, inadequate training and support during a transition phase can exacerbate these feelings, leaving users to fend for themselves and figure things out through trial and error. The Learning Center by On Time Edge eliminates "the unknown" by closing the knowledge gap between software versions, so end users can leverage the latest technology to improve their effectiveness.

Building up proficiency

Another common challenge is the fear of making mistakes that could disrupt operations or lead to data loss. This anxiety can hinder users from fully exploring the system's capabilities, thereby limiting their potential productivity and effectiveness. Furthermore, users often face pressure to quickly become proficient in the new system while still managing their regular responsibilities, creating a sense of being overwhelmed by the increased workload. The Learning Center by On Time Edge provides a path to mastery so end users can focus on the business of using the system to solve problems and deliver operational results instead of worrying about "how to run the software."

Catering to specific business roles and diverse learning styles

The lack of training paths that cater to various learning styles and proficiency levels can also contribute to the struggle. Users may find generic training resources ineffective, leading to frustration and a lack of confidence in using a new system. The Learning Center by On Time Edge recognizes these challenges and addresses them through comprehensive, user-focused training programs. We alleviate the worry and empower users to harness the full potential of their systems.

Learn from experts who specialize in your system

Learning programs by On Time Edge are practical hands-on training and much more — they are immediately actionable, so you start using your knowledge to perform day-to-day work, solve problems, and improve performance.

Every course delivered by engineers or consultants who specialize in the specific system, and have functional business expertise
Engineers and consultants are experts in implementing, integrating, deploying, and using the system
For many systems, The Learning Center by On Time Edge is the only training available
On Time Edge is a premier partner and an exclusive training resource for systems like PlanetTogether, Maestro by Kinaxis, Epicflow, Zontal, and many others
On-staff training resources with industry expertise in automotive, aerospace and defense, food and beverage, consumer goods, medical device, life sciences, machine shops, pharmaceutical, and many others
Hands-on training training courses using a fully functional, full-feature demo system to protect your system and data

Learn how to use your system – training you need to build skills and stay productive

The On Time Edge Learning Center is where people go to learn how their smart manufacturing or supply chain system works and how to get the most out of it.

Proper system training accelerates system adoption and boosts system utilization
System mastery obtained by users increases productivity, creativity, and effective problem-solving
System training reduces support queries and support tickets
Foster a culture of agility and growth across the organization
Keep pace with system updates and new features with continuous learning
Encourage career-long learning and job satisfaction for greater resource retention

See the latest course schedule, register for virtual instructor-led training, request a private class for your organization, or contact us for more information.

Topics discussed

Diane Murray

Senior Director of Marketing

DIANE MURRAY has spent the last 24 years proclaiming the value of enterprise performance solutions for manufacturing, supply chain, retail, banking, healthcare and many other arenas. As Senior Director of Marketing with On Time Edge, she focuses on capturing and reporting client success stories, engaging the industrial community, and nurturing vendor partnerships. Prior to On Time Edge, she was a Senior Content Manager and Research Associate with LNS Research; her editorial contributions spanned the breadth of that firm’s research including Industrial Transformation and the Industrial Internet of Things (IIoT), along with factory of the future, manufacturing operations management, industrial analytics, asset performance management, quality management, and the connected worker. From 2006 through 2015, she was an evangelist for MES, EMI and ERP systems offered by Informance, Solarsoft, and Epicor, and collaborated with cross-functional teams to accelerate sales pipeline, create sales enablement, develop content, refine positioning, and grow market awareness. Before her tenure with Epicor and companies it acquired, Diane worked with several businesses, as a staff member or as a strategic consultant, to plan and implement content marketing, create integrated marketing, write solution sales training and support marketing automation. Diane's passion is building and sustaining relationships with customers and stakeholders, and has enjoyed the marketing craft for nearly 40 years. She calls herself "relentlessly inquisitive;" books, cooking and languages feed her innate curiosity “almost” as much as collaboration in the industrial enterprise tech space.